My RM recently had a problem of some sort with wifi. While the RM itself seemed to show a wifi connection, the iPhone app showed the RM as being offline. (I will post separately about this in the Weather, etc. forum.)
With RM in this state, I attempted numerous times to login from a remote location using a computer and web browser. Although I used the correct login credentials, the login failed each time with an error message that the email or password were incorrect and did I want to reset them.
This was very frustrating. I wish the correct credentials did not generate an incorrect credentials message. I would have preferred to just be advised that the RM was offline, as the iPhone app did.
(As soon as the wifi issue was remedied, brower login with the same credentials worked perfectly.)
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