My RM was working for many days with a good wifi connection via an access point just a few feet away through an exterior wall. Signal strength was showing on the RM at about -55dBm. I could log into the RM remotely with either my computer or the RM iPhone app.
Suddenly, the iPhone app (loggin in with Touch ID) started showing the RM as being offline. Attempted computer web browser logins using correct login credentials produced an error message about incorrect credentials. The RM panel continued to show a wifi connection, but said there was a problem receiving weather data.
I was far from the house with the RM when this happened. I had to send someone to the house. He disabled wifi on the RM device and then re-enabled wifi. This instantly corrected the problem and both iPhone and web browser remote logins worked again.
My questions are:
1. Why would the RM be in a state where disabling and re-enabling wifi using the RM panel fixed the connection issue?
2. Why did the RM panel continue to show a wifi connection at -55dBm but the iPhone app showed the RM as offline and the web login generated an incorrect credentials notice?
3. Why did the RM panel continue to show a wifi connection but showed weather data was unavailable?
4. Shouldn't an attempted web browser login using correct login credentials while the RM is offline generate some other message than incorrect login credentials were used?
I purchased the RM specifically for its ability to be remotely managed, so this is a bit frustrating.
Thanks in advance for any advice on this.
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