Remote access - how can I check / cancel my subscription

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Ofird

January 21, 2023 14:53

I have probably  accidently started remote access but I am able to use remote via dynamic DNS and port fwd. - can anyone help by explaining ho to check if I have a paid premium subscription? and if so how do i cancel it?

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  RainMachine Support January 23, 2023 09:50

  Hi,
  For your o****a@gmail.com RainMachine Remote Access account there is just a Free Trial of Premium Services subscription started.
  The RainMachine Premium Services Free Trial does not require any Credit Card information and does not automatically subscribe you after the trial ends.
  
  To answer your question: No, you did not paid since you did not had to use your Credit Card information to start the Free Trial of Premium Services.
  Once the trial will end you don't have to do anything if you do not wish to subscribe.
  You will still be able to access your RainMachine device that it is still fully functional.
  
  Hope that helps.
  Julian
  RainMachine Support

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