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VPN and Android app?

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4 comments

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    RainMachine Nicholas

    Hi Wayne,

    Congratulations on getting your controller up and running.

    First we'd like to know your phone model and android version so we can investigate why it crashes when saving zone pictures.

    As for the VPN, after you create the VPN connection are you able to access the RainMachine local web interface (not through https://my.rainmachine.com) ? Because I understand tha mobile app doesn't work and web interface works over VPN, but might not be correct.

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    Wayne D Hillenbrand

    Hi: I'm running  a Motoroloa Droid Maxx2 using Android Version 7.1.1. Stop laughing... it has a massive battery!

    Regarding the VPN. The web UI works fine when I use a browser and go to the IP address of the rain machine. To do that, I am miles from home, I set up a VPN on the droid, open Chrome, and go to my IP.  The Android app won't let me connect unless I'm using local WiFi on the inside of the firewall. 

    Thanks.

    Wayne

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    Android App Developer

    Hi Wayne,

    Would you be OK to share with us some temporary VPN credentials so we can test your scenario and find a fix? Besides the credentials, we also need the email you use for remote access and a temporary generated PIN from inside the app (in order to remotely log onto your RainMachine). To generate the PIN, go to System Settings and click on Generate Guest/Support PIN.

    You can send this private info to catalin@rainmachine.com

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    Wayne D Hillenbrand

    Catalin: 

    Thank you so much for your fast help!! Now I can associate pictures with Zones on my Motorola Android using the beta version I just installed.

    And I realized that to connect to my VPN, you need to go to network settings and enter the LAN IP address of the Rain Machine under "Direct Access". Now if it ever stops raining I'll water the lawn....

    Thank you again. 

    Wayne

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