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Conflicting Data and Reporting

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Jacob

Hello, I got my RainMachine setup a couple weeks ago.

Since then, it seems to have been working fine, until this morning when I discovered a couple things happen.

First, I have 4 zones set to water within one program. Zones 1, 3, 4 and 5 (zone 2 is off as I'm trying to get rid of weeds in that area). This morning it was set to run and began like normal until it got to zone 4, which it states ran for 0 minutes. The more odd thing is that it doesn't even list any zone 5 activity, even though it was part of the program. All 4 zones have default settings for soil, sun, etc.
I am currently away from home now at my office and am concerned I have zone 5 running none stop even though it doesn't say it is in the app/website.

My other issue is the dashboard states at the top (in the water saved section) that the next watering period is June 2, but the block in the dashboard that shows the program shows no activity on June 2nd until June 4th when it is supposed to run again. The program section of the app also states next watering will be June 2nd. If it knows that it shouldn't run on the 2nd due to forecasted rain, etc. then why is it stating it is going to run? 

Thanks to all in advance for the help! Been enjoying the new sprinkler control otherwise.

Screenshots of these issues are attached:






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    RainMachine Nicholas

    Hi Jacob,

    The next run it tells  when the next scheduled program is set even if the simulation results in 0% irrigation but this can change from day to day.

    As for the reason why zone 4 and 5 didn't water I would look into Web UI Settings > Watering Log as it gives more details. I would also look (on Web UI) at each zone moisture graph (just click the button next to field capacity). 

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    Jacob (Edited )

    Nicholas,

    Thanks for the ideas but unfortunately the web UI doesn't give any additional information.

    I updated my zone settings (didn't know I even could when this happened on Thursday the 31st) later that day, so that might be affecting the way my surplus water graphs look, shown below.




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    RainMachine Nicholas

    You have adaptive frequency turned on ? Currently we have an issue reporting this adaptive skip.

    Still the absence of zone 5 is strange, makes me believe that something strange happens. Did you get any notifications about reboot during watering or valve shorts ? Maybe the controller is actually rebooting itself when reaching zone 4 due to some electrical issue. Is this a Mini-8 or HD-12 ?

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    Jacob

    It's a Mini-8. I notice in the web UI that the uptime is only 5 days. Seems like it must have power cycled for some reason. Not sure why.

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    RainMachine Nicholas

    Just do a manual watering for that program to check if it runs all zones, if uptime is 5 days it means it didn't reboot at the previous watering but still some stuck valve might trigger a protection but you should have received a notification on the phone about this.

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    Jacob

    All 4 zones have watered correctly before and after this instance.
    Also, I've had special conditions listed for when a zone was adjusted or there was a water surplus. Just not sure about this particular instance.

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    RainMachine Nicholas

    You did have a surplus for Zone 4 but not for Zone 2 on Jul 2. This difference comes from zone settings, I can't think of any other reason why this would be different between the 2 zones.

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    Jacob

    Sure, that's because I changed the zone settings after this happened. All were default when the issue occurred.
    I think the power failure occurred sometime between zone 4 and 5. Not sure if it was the unit failing or the power coming from my house.

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    RainMachine Nicholas

    Do you have notifications enabled on phone ? Because there is a special notification "Reboot during watering" that is being sent unless the power failure took more than 1 hour.

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    Jacob (Edited )

    I have notifications enabled, yes. I did not receive any like that. 

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