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No Response from Support ??



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    RainMachine Support

    Hi, Ray
    Sorry about this. Our colleague in charge with your ticket was out of the office.
    It will help you with your problem as soon as possible.
    The answer to your issue is No, you do not have to send the power adapter, just the device itself.
    And you don't have to send it into the original box, just find one that fits and pack it properly.

    Thank you for your understanding.
    RainMachine Support

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