Can I control on/off by Program Active status?

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Peter Yao

June 25, 2017 19:27

The program inactive status still makes the zones to water when zones are active.

Right now I have to manually inactivate each zone/save to stop the system from watering.

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  RainMachine Support June 26, 2017 13:45

  Hi, Peter
  We would like more info about this issue.
  An Inactive program is a program that will not start at the desired start time until you make it again Active.
  But an Inactive program can be started manually any time you think so. Did you started manually or the program started by itself like if it was an Active program? If the last, then there could be an issue om the program final Save and it is not recognised as beeing Inactive.

  How do you control the RainMachine device - locally, mobile or web?

  A RainMachine program control only Active zones. You cannot add Inactive zones into a RainMachine program.
  
  Thank you for your understanding, Peter
  RainMachine Support
  
  

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  Peter Yao June 26, 2017 15:57

  ios Mobile app.

  My program is inactive, but the zones are active.

  The zones are watering themselves even though there is no active program.    Is that behaving correctly?

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  RainMachine Support June 26, 2017 17:24

  Hi, Peter
  It is not a correct behaviour, no.
  The zones are watering themselves out of nowhere, or they are starting when the program should start and they follow the program settings?
  
  Can you please check the RainMachine Web application by accessing the RainMachine local IP (when you are on the same Wi-Fi network) or access it remote going to https://my.rainmachine.com and log in with your remote access email address and RainMachine admin password.
  Go to Programs and check the program settings and see if they are saved as Inactive.
  
  Thank you, Peter
  RainMachine Support
  
  

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  Peter Yao July 01, 2017 15:39

  The panel from the console shows no program is active.

  I found that if under the program, under Zone name section, if the zone has any time allocated in Suggested or Custom, then the zone shows active even though the program is inactive.

  This sounds like a bug in the program.

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  RainMachine Support July 04, 2017 06:13

  Hi, Peter
  You can do anything you want under the program edit settings, but if you choose to set it as "Inactive" those settings will not engage until the program is set back and saved as "Active". Everything you set under an "Inactive" program will be saved for future use and will not affect other programs or zones behavior.
  
  Thank you, Peter
  RainMachine Support

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