How can we help?




  • What is a RainMachine Zone?
    A fundamental component of the RainMachine irrigation system is the concept of zones. Understanding what a RainMachine irrigation zone is and how it functions is essential for e...
  • Troubleshooting: Why a zone won't turn on?
    Start Here So we have arrived at the point where one of your zones is not watering when it is programmed to do so. We need to determine first if we are working with a Software o...
  • Master Valve and Pump Relay
    RainMachine has the ability to turn the first terminal (Zone 1) into a master valve/pump start relay switch. To do this, wire up your relay to Zone 1 on the RainMachine (with an...
  • Wiring one master valve (or pump) to two controllers
    Using Isolators will allow two RainMachines devices to water at the same time. Running 2 different zones (one from each RainMachine) at the same time can affect your water press...
  • Recommended Zone watering times (EPA WaterSense)
    WaterSense is an EPA program meant to educate people on ways to save water. The average home wastes 500 dollars a year in water. Some places where water is scarce you can see w...
  • Zone Minimum Rollover Threshold (Minimum Watering Time) feature
    One crucial feature that plays a key role in optimizing water usage is the "Zone Minimum Rollover Threshold" (Minimum Watering Time). What is it? The Zone Minimum Rollover Thres...
  • Field Capacity
    RainMachine zone Field Capacity refers to the maximum amount of water that the soil in a specific irrigation zone can hold after it has been thoroughly saturated and excess wate...
  • Soil Types
    Soil Type Soils have different characteristics that make them unique. Knowing the kind of soil you have helps you determine its strengths and weaknesses. While soil is composed ...
  • Vegetation Types
    Different vegetation and plant types require different amounts of water. The RainMachine algorithm uses different variables associated with each type of vegetation to make accu...
  • Sun Exposure
    The more sun a zone is exposed to, the higher the evaporation rate. Below are the most common scenarios your plants will be found in. The total hours of sun exposure a plant exp...
  • Sprinkler Head Types
    Sprinkler head type determines the flow rate of a zone, or how much water a sprinkler can deliver to your plants over a given duration. Certain head types have high flow rates,...
  • Manually running a zone
    Manually running a zones can be done from the Controller, App, or Web Interface. Manual watering is not taken into consideration of your programs Available Water calculation, bu...
  • Exceeding the Max Number of Zones
    How do I use multiple RainMachines to cover more than 16 zones? The RainMachine App can control multiple RainMachines from the device list. For example, to cover 24 zones, you c...