Run times when hovering over are different to those showing in the watering program

Follow

Scott Rossetti

November 18, 2017 19:27

[edit] - lo and behold - it has now corrected itself - happy for post to be put or deleted

 

 

I noticed on the program summary page that when hovering over the zones to be watered, the watering times for the next run are significantly different (by a factor of 3)  to those indicated when clicking into the watering program itself (using chrome browser in windows 10).

For example, in the screenshots below, when hovering over Zone 1 in the Lawns Program, RainMachine indicates it will water for 47min 51sec but in the Lawns Program itself it indicates 2hrs 18min 57sec. 

Each of the other zones show similar differences

Am I missing something here (given I am a new user) or is this a bug?

I have included below some screenshots showing the differences and more details on one of the zones (as an example) in case it is of assistance

Program Summary Page (and hovering over figures grabs)

Inside Program Page

Setup of Zone 1 in this program (Indicitive of all zones in this program)

Basic Zone Settings - Zone 1

0

• Official comment

  

  RainMachine Support November 20, 2017 10:24 (Edited November 22, 2017 11:41)

  Hi, Scott
  You were right, but it's not a bug, it's just a misunderstanding because of the lack of explanation from our side.

  The time you see under the Program Edit option when you choose "Suggested" zone watering duration for your zones is the time scheduled to run on a typical summer day and it is calculated based on zone advanced settings. The zone time you see when you hover your mouse over the zone number on program list view is the duration of the next watering event.
  
  We will try to explain it much better so it won't create confusion in the future.
  Thank you for your report, Scott.

  RainMachine Support

  Comment actions Permalink
• 

  Scott Rossetti November 20, 2017 10:41

  Thanks :-)

  0

  Comment actions Permalink
• 

  Jestered November 24, 2017 02:44

  I actually see the same problem and it's not due to the reason explained here.  When hovering over the zone numbers it shows anywhere from 2 to 3 minutes watering time.  That is clearly not correct.  When the program actually runs, I'm getting the expected watering times, which is typically 10 to 12 minutes.

  0

  Comment actions Permalink

Please sign in to leave a comment.