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Rainmachine 8 and App show system is running but sprinklers are not watering

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Derek Lane

Just moved into our house and the previous owner had installed a Rainmachine 8 for the irrigation system. Initially the system was still connected to the previous owner through the app. I could turn the system on manually and it worked. Once I reset the system and connected to the app with me being the owner, the irrigation system no longer waters. The Rainachine app shows the system is watering and the Rainmachine 8 also shows the same, but the sprinkler heads do not pop up or come on. Also, trying to manually turn on the system produces the same effect; the Rainmaker 8 and app will both show the system is watering but nothing is happening in the yard.

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    RainMachine Support Agent

    We need to look into either the unit is not producing power when turned on or more likely something is wrong with the wiring. 

    If we take a volt meter, we can test this and test for 24vac when a zone is activated. Some times a short will give you false readings as well, its best to unplug wires from the Mini 8, and use a couple of short wires to use to test a running zone for power. 1 tip would go to the activated zone, and the other tip would go to the c (common) terminal. 

    You can also call into support as well, number is found on the support link on our website. 

    • Call us: 844-498-8707
    • Regular schedule
    • Monday to Saturday from 9 AM - 5 PM PST
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    Dave Whorton

    Exact Same Issue here....

     

     

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    RainMachine Support Agent

    Dave,

    As soon as you changed the Email to your email it stopped powering zones?

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    Derek Lane

    Thanks Brandon for the response.

    So, I finally got the system running. Dave, this is what I did and it is as simple as just resetting the Rainmachine 8 wall panel three - four times until it finally synced up with the irrigation. Might also have to reset the phone app to factory restore as well. Not sure if it is a bug with the software, but so far it has been watering this week. Hope this helps.

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    Brandon Ramkey

    I just had the same exact issue…didn’t change owners, had it running since 2016. But about 10 days ago I cha fed my two programs so that two of my zones wouldn’t run at all. Since then, nothing runs at all. The app and the device both show it runs the schedule but the sprinklers never come on. I can manually turn on the sprinklers at the line… in the app, even through it shows the program running, the history shows the sprinklers didn’t actually spray anything. It’s weird.

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