Remote Access w/New Android (14) Phone

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David LaComb

March 04, 2024 21:48

I'm fairly certain I asked this before, but can't find the response that helped me.

New Android phone (Galaxy S24) and trying to use Remote Access (paid subscription). I can get to the Pro-16 device, but a few of the screens for Dashboard and Zones just show the scrolling blue bar and can't seem to connect. Web page and my iPad work as it should from my remote location, but phone not cooperating. No problem when I'm at home on my network connection. Suggestions? Thanks in advance.

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  David LaComb March 05, 2024 16:21

  I found my old post last night from a few years back and it was recommended to uninstall/reinstall the RM app, which I did this morning from my work office (remote WiFi). Seems to be working as it should and will keep the group informed.

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