System keeps disabling Wunderground

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Richard Mann

July 04, 2018 23:43

I have a Touch 12 zone.

The weather settings are very difficult to use for Weather Underground.

1. Via the app, it is impossible to zoom Google Maps and select a station.

2. Via the app, no local weather stations are listed, even though there is one 1.5 kms away

3. Via the UI, there are no PWS's listed. There are no Airport stations listed.

4. If I select a local station (IVICTORI843) and save it, it works, but it is not visible via the APP.

5. If I try to view the Wunderground settings via the APP it deletes the PWS ID and sets the Wunderground service to disabled.

This is very buggy and hard to use. I really need that PWS to work as I am in a rural area of Australia and rely on the non-US services.

The PWS near me is a high quality station that provides excellent, local data.

What can I do to get this to work reliably?

 

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  RainMachine Nicholas July 06, 2018 04:48 (Edited July 06, 2018 04:49)

  If you are using latest beta firmware 4.0.945 (which you should if you want to use WUnderground without an API key) you will have to use Web UI to configure it before the mobile apps catch up with the latest changes.

  I see that you can use your weather station (IVICTORI843) but just in case this is the current procedure:

  On Web UI go to Setting > Weather, click on Weather Underground, check Enable press SAVE and then press REFRESH. Reload Web UI, and go to Setting > Weather again. The Weather Underground should show a list of station names, set the station name in the box below and select "Use Nearby Weather Stations" and press SAVE. You can use REFRESH ALL to force a weather data download.

  We will have an update to improve this Web UI procedure, until now the mobile apps were more polished for ease of use but they aren't yet up to date with latest beta update.

   

   

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  Richard Mann July 07, 2018 22:12

  Thank.

  No, this is a new unit that has updated to firmware 4.0.925.

  None of the above solved the problem.

  What did seem to solve it, was activating METNO. I had this disabled. However, as it was marked in brackets as "default", I thought I would turn it on.

  And surprisingly, weather is now working for Wunderground.

  Clearly just a bug.

  Hopefully this can be fixed in a firmware update.

  I have to say that given the weather prediction function of RainMachine is its key selling feature,  this  is not a good experience so far.  

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  RainMachine Nicholas July 10, 2018 05:49

  Thanks for report, we already fixed this annoying behavior for non-US addresses in our next update. 

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