I own a RainMachine Touch HD-12 device that was purchased some time last year. It was working great during last summer season. About 3 weeks ago, the unit suddenly turned off and can no longer start. I do not see any lights coming off when I turn the power on. I checked the power on the connection and everything looks good, the expected 24v is there. However, the unit cannot start. No interactions with the device has been performed whatsoever, it died on its own.
In summary, Touch HD-12 bricked by itself, and no longer functions at all.
Please can you suggest any troubleshooting steps that I can try? I emailed the RainMachine support but they did not respond.
Please sign in to leave a comment.