My Pro-16 – which is hard-wired via Ethernet to my network and assigned a static IP – regularly loses remote access to both the iPhone app and the "cloud" server.
For example, just now I encountered loss of remote access to my Pro-16 when I had connected successfully to it not an hour ago (and for a couple days before that). I can neither raise it via the iPhone app (spinning wheel just spins and spins) or via https://my.rainmachine.com/web-ui/. The latter simply won't accept my password.
The only way to access the device is with the Web GUI at the Pro-16's local IP address (either actually locally or over VPN).
I can only recover remote access by manually disabling and re-applying remote access from the local Web GUI.
Anybody else seeing this frequent loss of remote access? Oh, my Pro-16 is on 4.0.1131 firmware.
Anecdote warning: the last time this happened late last week I was demonstrating the Rainmachine app to my "you started irrigation with your phone?!" neighbor. It didn't make for a good demo. :(
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