Program not showing % History on Dashboard on iOS

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Andrew M Wehmeyer

August 16, 2019 15:41

I have 2 programs,

 

Program #1 is called "Flower beds" and that one is showing the history correctly on the dashboard on both the web and iOS

Program #2 is called "Grass" and is only showing the future forecast % but not the history % on the iOS but there was watering on 8/7 and 8/10 for the Grass program.  It is showing the history % on the web correctly

I have attached a screenshot of the iOS dashboard vs the web dashboard.

The system was just installed on 8/5/2019

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  RainMachine Support August 21, 2019 07:40

  Hi, Andrew
  Can you please go and delete RainMachine iOS app cache?
  Go to Settings - System Settings - Advanced Settings - Clear Local Cache - Clear
  Then force close the RainMachine iOS app, open it again and access your device. The data should be fetched again.
  Tap on your "Grass" program graph from the Dashboard and then on Show Logs and see if there are any watering data for the days you checked.

  Also, you can go and export the Watring History by 7 Days, 31 Days and 365 Days and send it to your email address and the open it with a spreadsheet program and look for watering data for your program.

  Hope this helps, Andrew
  Thank you!
  
  

  Julian
  RainMachine Support

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