Pro8 Errors during the loading process causing a reboot
I am replacing a Mini8 with a Pro8. I set the Pro8 up as instructed while I had it plugged into an outlet in my kitchen. I had a few struggles, but finally got it set up and working. But when I try and move it to the garage it will not complete the boot sequence. After 15 seconds, the screen goes blank. The blue bar loading indicator gets as far as under the "L" of "Loading." After about another 5 seconds, the screen comes back, but starts the boot process all over again. It does not ever get far enough in the boot process for the Wi-Fi indicator to go on. It will keep rebooting over and over again if left plugged in. I only encounter this problem in some locations within my house and it does not seem to be related to Wi-Fi signal strength. I purchased the product through Amazon and returned the first unit they sent because it had this problem. They sent me a new unit and it has the same problem. It seems like a hardware issue, but having the same problem with two different units seems a bit unusual.
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Hi, Lindsay
Is indeed unusual and it shouldn't happen. It might be something in your garage that could cause electrical "noise".
Please contact our support team using the form from this page: https://www.rainmachine.com/help.php
Thank you for your understanding, Lindsay
Julian
RainMachine Support
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