IP Address Changed

Follow

Hal Jennings

September 11, 2019 23:29

The IP address of my RainMachine HD-12 changed because I got a new DHCP server. It connects via web connection both locally (using the new IP address) and remotely. The problem is that the Android app doesn't connect and it shows the old IP address. How do I fix the app? (I have tried to add a "Direct Access" device with the new IP address, but that doesn't work.)

 

Thanks!

0

• 

  RainMachine Support September 12, 2019 09:30

  Hi, Hal
  Please make sure that your Android phone connects to the same DHCP server from the same Wi-Fi router - has the same IP class.
  
  Hope that helps,
  Julian
  RainMachine Support

  0

  Comment actions Permalink
• 

  RainMachine Support September 12, 2019 16:50 (Edited September 12, 2019 16:51)

  Hi, Hal.
  Also, please try to reboot your RainMachine Touch HD-12.

  And refresh the DEVICES list from the Android app.

  Thanks.
  Julian
  RainMachine Support

  0

  Comment actions Permalink

Please sign in to leave a comment.