Zones not turning off
Hi just wondering why my newly installed pro 8 wouldn't be turning off my sprinklers?
It will turn them on but not off.
I have tested it with a multi meter and when you turn on the zone it has 24v and when you turn it off or it automatically goes off, it still remains at 24v. The only way to turn the zone off is to unplug the machine.
Ive tested it on all the zones and with a new valve and the issue remains.
Also its showing 24hr clock on the device even though i've set it to 12hr on the app.
Thanks
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Have you tested to see if you still have 24V even if the valve(s) aren't connected?
1) So disconnect the valve(s) and verify that there is no output power to the zone(s)
2) Then turn on the zone(s), check to make sure there is power
3) Turn off the zone(s) and is there still power going out?
The purpose of no valves being connected, it removes any potential wiring issue. All that should be plugged into the Pro 8 should be the power adapter.
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That is just really strange. Best bet would be to contact them directly:
https://www.rainmachine.com/help.php#contactForm
Monday to Saturday from 9 AM - 5 PM PST
Call us: 844-498-8707
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This one has really got me, they've sent out a second one and exactly the same thing is happening.
Ive tried a new valve connected directly to the pro 8 - issue, checked with multimeter attached aswell and the 24v stays after zone shuts off.
Tried just the multimeter and it works as it should.
The vales worked perfectly with my old manual irrigation controller.
It seems like the rain machine pro just doesnt like any sort of load on it and fails to switch 24v off. -
I really don’t see how it can be a wiring issue when I’ve bought a brand new valve and connect it straight to the machine (no additional wiring through the ground or anything like that) it won’t turn off.
If I disconnect the valve (ie remove 24v) it will shut off, just the controller doesn’t seem to be switching the 24v off.
I just can’t see how it can be a wiring issue, it’s not as if it’s complicated wiring, it’s literally two wires.
The existing system worked with my manual controller. -
If they are DC, we found your issue. Valves are sold for either DC or A/C use. The Rain Machine outputs AC. So if you're using DC valves, then there is still current flowing through the common wire and that can be enough to keep the coil energized.
Look at the Raid Machine and you will see that the included power adapter outputs 24VAC.
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