Rainmachine Pro-8 DOA

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NateS

August 11, 2020 23:15

Hey guys.. After much review decided to go with this one since its not connected to the cloud. Purchased it this past spring but due to covid sprinkler system was delayed until this fall. Went to go connect it up to power it on and get it connected to wifi to prep it for the install and nothing. Unit does not power up at all. Checked the power pack and each wire is showing 12v. Figuring both sending 12 = the necessary 24v. Unit gets no lights. Nothing happens. Tried holding the reset button and also tried changing the 3v battery. Anyone else get one that just does not power up at all?

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  RainMachine Support August 12, 2020 08:47

  Hi, Nate
  It could be a hardware issue.
  Our colleagues will contact you soon and help you with the issue.
  
  Thank you for your patience and understanding, Nate

  Julian
  RainMachine Support

   

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