Pro-8 initial password

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Vivek Bhatia

August 26, 2020 04:10

What's the pro-8 initial password? It's asking for one (on the 2% of the time the app doesn't crash) on setup, but nowhere in any documentation is this written down. 

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• Official comment

  

  Rolando Soto September 02, 2020 17:54

  Hello Vivek,

  The default password would be 'admin'. However, if you need to clear that password just follow the instructions below to perform a full factory reset. 

   

  Hard Reset your RainMachine Pro.

  Remove the white plastic cover
  Press and hold the reset button on the bottom right side. 
  Wait 15 seconds and let go.
  You should hear 3 loud beeps.

  
  When it reboots,

  Click Start > *Android/Other > Next > Next > Skip > Settings > Advanced > Factory Reset > Reset

  Device will reboot again

  Once you see 'Welcome! Start Setup', try to set up your device again.

   

  *Select Android/Other even if you are using an iPhone or iPad to set up your device.

  If you have further questions about this issue or anything please let us know, we'll be happy to help.
  
  
  Best Regards,
  Rolando
  RainMachine Support Team
  See if your questions has been asked before: https://support.rainmachine.com/hc/en-us
  You can also call the support line at 844-498-8707 From 8am - 5pm Mon - Friday and,
  9am - 5pm on Saturday.

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