Missing Zone

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Kevin Marlin

March 02, 2022 00:08

Hello I have an HD-12 that has been performing flawlessly for years. Very recently one of my zones (Zone 2) is missing. I mean it is literally no longer displaying on on the Rainmachine or the App. I use 10 of the 12 zones and the other zones are either correct (showing and working) or listed as not in use. The valve was replaced a couple years ago but this only happened in the past few weeks with no changes to any programs or anything physically. I had a ticket in but thought i'd toss it up here as well.

 

thanks!

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  Christian March 03, 2022 09:38

  Hi Kevin,

  Please check if the mentioned zone is Active. Using the webUI or mobile app, click on Zones/ Edit and select zone 2. 

  Check if the "Zone is Active" is enabled. If not, enable it and you should see Zone 2 again.

  
  Regards,

   

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