iOS app v4.6.122(2) Zone Images Missing Until "Edit Zone" is Selected

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Ken Marsh

June 02, 2022 06:33

I thought this was a one-time issue, but it occurs every time the app is started (v4.6.122(2)).

No zone images appear until "Edit Zone" is selected, after which the zone images all re-appear. In past versions, switching between Dashboard and Zones would restore the zone images, but not in this version.

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  RainMachine Support June 02, 2022 06:43

  Hi.
  We just tested on our side with an iPhone 12 Max Pro iOS 15.5 and latest RainMachine iOS versio v4.6.122(2) from AppStore and we cleaned up the cache by goong to Settings - System Settings - Advanced Settings - Clear local cache
  Opened the app again and accessed the RainMachine and the Zones images were loaded instantly.
  We will investigate this. Sent the issue to our iOS devs to check.
  Would you please try to access your device using the web app and tell us if the zone images are loading?

  Thank yoi for your report, Ken

  Julian
  RainMachine Support

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  Ken Marsh June 02, 2022 18:57

  No problem with images using the web interface.

  I tried clearing the local cache as you described, but the images behave the same in the RainMachine app (iPad and iPhone).  Cosmetic issue only. If I see functional issues, I will start a new posting.

  Environment:

  iPhone 7/iOS 15.5/RainMachine app  v4.6.122(2)

  iPad7/iPadOS 15.5/RainMachine app  v4.6.122(2)

  RainMachine mini-8, Model 2/firmware v4.0.1036

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  RainMachine Support June 02, 2022 19:27

  Hi, Ken
  Thank you for your report. We will have a look on this and let you know as soon as we have something.
  It looks like the images do not stick on the RainMachine iOS app when you are accessing the device through Direct Access feature.

  Thank you.
  Julian

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