I have been a huge supporter of your products since I spoke with Drago back in 2015 and I now have 6 of your controllers and was planning on buying another as soon as it becomes available.. In my opinion there is no other device that comes close... you guys have been incredible in updating and improving your software over the years... and your customer support has always been top notch... I have a number of homes that are remote and the ability to access the controllers via the web is probably the main reasons I bought your controllers... and it's ability to sync with Weather Underground and our personal weather stations for areas that are in micro climates...I have recommended your product to many people over the years..

I can only imagine that the inability to buy chips is killing your business.. and that you might be in a tail spin financially.. I am sorry if that is the case... but I like many other people am outraged and disappointed in your decision to implement a $30 a year subscription service to your your customers who bought the devices before this change and are not being "grandfathered in".... I get it that you need the $$ and that you aren't selling any new machines because of supply chain problems but this change in policy leaves a horrible taste in my mouth.. obviously the high road for you would be to "grandfather in" your customers who bought the devices with the prior to June 8th.. I for one would be open to helping you stay afloat and pay for a limited 1 year time but I am totally against subscription based software... please re-consider this decision...