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Are you all still in business? Asking again

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Jason Speece

I have been waiting for months to try to purchase a Touch HD 12 and stock has never shown up again. I get chip shortage but this feels different. I'm just questioning how you all can be still in business without any products to sell. 

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    RainMachine Support

    Hi, Jason
    If we will be out of business, the RainMachine devices will continue to operate all their hardware life time. There are users with RainMachine devices that continue to work since 2013-2014.
    Indeed we would be happy to give you an estimate about our next product batches, but we can't do that for now.
    Thank you for your patience and understanding, Jason

    Julian
    RainMachine Support

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    Jestered (Edited )

    And when they have to settle this class action suit that is certainly coming, they won't be around anymore either.  So, either way, bye bye RainMachine!  

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    natromeo

    Julian 

    There are posts on the internet about Rainmachine going out of business.  If that is the case, please remove all of the premium services since it does not matter at this point anyway .

     

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    RainMachine Support

    Hi, all
    No, we are not out of business.
    Please make sure to follow official announcement on our website.
    Note - If the RainMachine will be out of business, your RainMachine device will continue to work.

    Thank you all for your understanding.
    Julian
    RainMachine Support

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    Colleen Annes

    Skydrop said the same thing as Julian, after they started charging for previously free service and right before they went under. The only bright spot: service from RainMachine has sucked for years so I’m glad they will be out of business as we enter a recession.

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    RainMachine Support (Edited )

    Hi, Colleen
    No.
    We do not block any feature of the RainMachine device behind optional Premium Services $29.99 for 1-year long subscription.


    No. We do not have a "light" version of the RainMachine mobile app and also there is no "Pro" version either. Our RainMachine mobile applications are free and the same for all users.

    No. You do not need a RainMachine Remote Access account to access and control your RainMachine. As you surely remember when you first setup your RainMachine device, the Remote Access step was "optional" you have a "Skip" button available for that step.

    There is a reson for that Skip button there.

    Yes. Our RainMachine devices are cloud independent by design and they will continue to work without optional cloud access for their entire hardware life.
    Yes. Weather data is fetched directly from the weather services you choose to enable and it is free because you connect directly to their service using the internet connection available for RainMachine device.

    As you can see there are some huge differences between RainMachine and other cloud dependent devices you may have used. There were in 2014 and they are now still in 2022.

    Hope that helps.
    Thank you!
    Julian

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    Colleen Annes

    I noticed you talked a lot about things I didn’t mention, and nothing about how this company is clearly going under.

    Brush up the resume Julian and enjoy job hunting in a recession

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    Colleen Annes

    Hey everyone
    I’ve been down this smoke and mirrors route with Skydrop. Every thing everyone is saying now here was said on skydrop forums a few years ago. They denied denied denied (note Julian is dancing around WHY this product is no longer sold anywhere) until finally (after squeezing the last few dollars out of remaining Skydrop customers with their new “premium” service) they posted this:

    https://www.skydrop.com/open-letter-to-skydrop-community/

    Don’t say I didn’t warn you (even if Julian won’t)

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    RainMachine Support

    Hi, Collen
    Thank you.

    Julian
    RainMachine Support

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    Jordan Raindrop

    Hi Julian, are you guys still in business? Ive been trying to purchase your product for over a year now, just wondering if I should give up hope or if rain machine is still in business? 

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