3 System User since 2017. Now you want to charge me for Remote Access?

Follow

Matthew Drew

June 17, 2022 03:17

The most powerful feature and the "why" I purchased 3 Rainmachines in 2017 is now being pushed behind a subscription to increase revenue.  I hope Ford does not call me up to charge a subscription for me to use my key.  Why would any customer notice that the main feature will be stolen away?

I have recommended Rainmachine to many, and now I must move on to Rachio.  This will be a good MBA case study on "How to Ruin Your Business."

 

2

• 

  Colleen Annes June 17, 2022 19:01

  This behavior was the last gasp of skydrop before it went under. Like RainMachine they put out a bug-filled product, kept promising the NEXT update would fix things, ignored their warranty, then they started charging for remote access. I give it 6-12 months before this becomes a brick

  0

  Comment actions Permalink

Please sign in to leave a comment.