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Forced to purchase premium services.

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6 comments

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    RainMachine Support

    Hi, Tad
    Make sure that your home local wi-fi network has UDP Discovery seevice enabled and it is not blocked.
    Also, the phone/desktop used to connect to the RainMachine device locally has to be connected to the same local Wi-Fi network.
    If want to access RainMachine Web interface locally, type the RainMachine
    local static IP address into the browser address bar like this:
    https://192.168.100.100:8080
    where 192.168.100.100 is your RainMachine static local IP address. Use https:// and also use 8080 port.

    Use the same url with your local IP address into the RainMachine mobile apps Direct Access option if your mobile phone does not list the RainMachine device into the DEVICES screen automatically.

    Hope that helps, Tad
    Thank you for your patience and understanding.

    Justin
    RainMachine Support

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    Colleen Annes

    Looking at Rachio but after seeing skydrop go under, and repeatedly warning RainMachine they were headed down the same path (confirmed with this “premium” service bait and switch, that was the last gasp of skydrop also)…I’m almost afraid the next company I choose will also go under. It’s amazing how companies provide terrible support/service, put out bug-filled products, promise the NEXT update will fix things (yeah, right) then are surprised when they find themselves updating resumes

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    Oleg Pesin

    The support sucks, 4 days after leaving several messages still no response, can’t access the app without buying premium bs, what a scum

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    Marvin Williams

    Get the word out all you rain machine unfortunate customers like me, switch before they talk you into something else, I have.
    Marvin Campbell CA

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    Nelda McQuary

    No support at all for RainMachine HD12.  Who can we switch to get control our RainMachine devices?

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  • Avatar
    Nelda McQuary

    No support at all for Rain Machine HD12.  Who can we switch to get control our Rain Machine devices?

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