Band 802.11 B, G, N
Frequency 2.4Ghz only
Unable to connect to your local WiFi?
Best practice when having trouble connecting to WiFiis to Restart both your Router and the RainMachine unit. Once both devices are back up, try the connection again.
This happens when you are not using the correct WiFi password when connecting to your network. You can forget your WiFi network on your smartphone and test the password. You may need to login to your router and find the correct Password.
SSID (Name) of your network not showing up in the list?
Make sure you are connecting to a 2.4 GHz, and not 5Ghz WiFi.
WiFi signal is weak, and when connecting it gets stuck "Obtaining IP Address".
This is most commonly caused by having a Low WiFi Signal
If the signal is OK, please check your WIFI Router equipment and/or firewall devices that might block traffic.
The best way to check this is to navigate to WiFi on your device:
|Wrench > System > WiFi
Here you can see the Signal Strength expressed in Decibel format. It is best to stay under -70dBm, once you start getting into the -75 and -80's you will experience disconnects and loss of remote access to your unit.
MAC filtering on network permits and denies network access to specific devices through the use of blacklists and whitelists. If enabled you would need to acquire the MAC address and add it to the whitelist. This is configured on your router.
Mesh WiFi Networks Troubleshooting
When having trouble connecting to Mesh Networks here are a few things to try.
1. Power cycle all devices (RainMachine, Routers, Satellites) and try again.
2. Power down all satellites and connect the RainMachine directly to the main router, and then turn the satellites back on, after you've connected.
Got a new router, reused the same SSID and WIFI password, and now your RainMachine won't connect no matter what you've tried?
Try connecting your phone to a Wi-Fi Hot Spot or another location, if it works and you still can't connect to your home network, please try to change the SSID of your Wi-Fi home network.