Troubleshooting
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RainMachine valves supply power testing
If you're experiencing issues with your sprinkler system, the first step is to verify if the RainMachine is supplying power to the valves. To do this, follow these steps to meas... -
Login Issues
If you encounter issues when you try to access your RainMachine device, please check the RainMachine device connection to the local Wi-Fi network and check the important informa... -
Forgot Password
The RainMachine device password is stored on the RainMachine device itself.We do not store personal information anywhere else. If you forgot the RainMachine password, please fol... -
Reset and Change Password on RainMachine Devices
Security is of paramount importance when it comes to your RainMachine irrigation system. Resetting or changing passwords periodically helps maintain the integrity and protection... -
Selling your house with your RainMachine device
Congratulations on selling your home! We hope that you have enjoyed your RainMachine Smart Wi-Fi Irrigation Controller and that you will consider installing one in your new hom... -
"No watering" hardware related issues
The most common "no watering" hardware related issues our RainMachine users are reporting are mostly linked to irrigation valves being stuck or malfunction, no water flowing in ... -
Enable/disable RainMachine Pro Wi-Fi Access Point
RainMachine Pro uses an Open Access Point (Wi-Fi Setup Network) with the name RainMachine-XXXXXX for configuration purposes. This Open Access Point might be left open after you ... -
Blinking Wrench
When the Wrench (insert wrench symbol) is blinking this can be indicative of a few different issues that will prevent the controller for being effectively able to monitor the we... -
Restore from Backup
Restore from Backup can be used if you made program changes and would like to revert back to the older setups. It could also be used if you are upgrading your RainMachine by tra... -
Resetting Your Mini-8 Password
Reset the Wi-Fi Settings and Password for the RainMachine Mini-8 Device 1. Press and Hold the RESET Button for 5 Seconds to Reboot Device To reset WiFi and password settings, pr... -
Resetting your HD-12/16 Password
Go to your RainMachine Touch HD Tap on "Settings" wrench backlit button. "Settings" screen will open Tap on last card labeled as “System”. The "Advanced settings" screen will o... -
Setup: can’t Connect RainMachine to WIFI
WiFi Requirements: Band 802.11 B, G, N Frequency 2.4Ghz only Country US/Japan/EU Unable to connect to your local WiFi? Best practice when having trouble connecting ... -
Cannot Connect to RainMachine
No Devices Found? No Devices Detected? Can't Connect These can be common errors that will let you know when your unit is not connected to the WiFi and/or Cloud. This is most com... -
How do I Connect a Pump Relay Master Valve to my RainMachine?
To connect a Master Valve (or Pump Relay) to your RainMachine, connect the common wire to a common terminal, and the other wire to the Zone 1 terminal. (Wiring diagrams included... -
How to perform Wi-Fi setup of RainMachine Mini-8 or Pro from a laptop or desktop
If you're not able to use any of our RainMachine mobile applications (iOS or Android), you can connect to the RainMachine from a laptop or desktop by following the next steps: ... -
Multiple Common Wires?
Can I plug in 1 common wire for more than 6 zones? All my valves are connected to a single common wire. Yes. You could connect as many valves to a single common wire as you see... -
Supported Valve Types
Most sprinkler solenoid valves run off of 24VAC (VAC: Voltage, AC) and have an amperage requirement of ~200mA. These solenoids are quite common, and can be found in any hardware... -
Wiring Two or More Valves Per Zone Terminal
RainMachine can support two valves per zone if needed, but only if their combined amperage requirements do not exceed 750mA. If they do, you could encounter an overcurrent.... -
Replacing the SD card on the RainMachine Touch (1st Generation)
Accessing the SD card In order to replace the SD card, you need to remove the backplate of the RainMachine unit.Using a small Philips head screwdriver, remove the 7 screws from ...