Only half my program is running

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Steve Taylor

May 29, 2017 19:24

I have a single program with 9 active zones, set up to run three times a week. It's been working fine until a few weeks ago.

According to the web interface, starting May 4th, only 4 of the 9 zones in my program have been running.

I can manually start all the other zones, and it's not obvious to me what could have changed.

One thing that might be relevant: out of the 12 zones, numbers 5, 6 and 10 are unused and configured as inactive. Possibly a bug?

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  Bill May 30, 2017 07:31

  What firmware version are you running?

  I have been having problems with my HD-12 and have a few inactive zones also and wondering if this is causing problems with programs running.

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  Steve Taylor May 30, 2017 17:09

  Running the latest firmware for the past week, and before that was running 4.0.851. I can't remember when I updated to that, though.

   

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  Bill May 30, 2017 23:18

  What restrictions do you have setup?  Both program and global restrictions?

  I did something dumb with mine and set my program start for 7 a.m. and a global no-watering restriction for 6a.m. to 8 p.m. and crazy things happened, as well as no watering and no entry in the log.

  I changed the times so they don't overlap and am going to try it again.

  i would think that RM would be able to handle this and at least give a warning, but it didn't.

  Your watering schedule might overlap into your restriction time if you have one set, and cancel the program early.

  I have the HD-12 with FW 4.0.900

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  Bill May 30, 2017 23:26

  Just took a look and 4.0.851 was the latest before 4.0.900 that was beta then released on 5/23/17, so unless you ran the beta version (not sure of the date), you were running the latest.

  Only thing I can think of is your program time and restriction time crossed due to warmer weather, and that affected your zone run times.

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  Steve Taylor May 30, 2017 23:57

  I just checked the global settings, and I have no restrictions set that I can see. And the program doesn't have the rain-restriction setting either....

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  Bill May 31, 2017 00:36

  hhmmm... Well I am out of options, sorry.

  Strange that your program doesn't complete all of a sudden though.  Hope you are able to figure it out.

  have you contacted support yet?  They may have some other ideas to try.

  Good luck!

  Let us know what you find out as i would be curious as to what you find.

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  Bill June 04, 2017 18:16

  What is being displayed on the RM when your program stops watering?

  Which RM do you have? Mini-8/HD-12/HD-16?

  What does you watering history show?

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  Steve Taylor June 04, 2017 18:23

  Update: The problem was a bad valve or connector on one of the zones. Starting that one causes the RM to reboot. Disabling that zone from the program lets the rest of it run through.

   

  I'm going to try connecting it to another numbered zone, to determine which end is the issue.

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  Bill June 04, 2017 18:39

  GREAT that you found the problem!

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