Why does it say I have 0 smart home integrations even though I have it set up with HomeKit already?

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Jestered

January 01, 2021 01:45

When I access the Devices screen in the web UI it says:

"Smart home integrations (0 active)"

Then it has the 4 different icons below for the different integration options.  I'm wondering why it says I have 0 active integrations when I have HomeKit set up and active.  Shouldn't it say "1 active"?

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  RainMachine Nicholas January 11, 2021 09:12

  No, HomeKit is thought as a local integration, we only list integrations that need "Remote Access" to work.

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  Jestered January 15, 2021 15:53

  @RainMachine Nicholas - Thanks for your response, but if that's the case then why would you even list/show HomeKit as one of the four integrations?  It makes it look like there are four integrations, HomeKit being one, but none of them are active, which is not actually correct because I have HomeKit enabled and working.

  

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  RainMachine Nicholas January 18, 2021 08:34

  Jestered, I was wrong, the HomeKit integration is looked up and should be displayed. The cloud team explained to me the internals, they also looked over your account and found an issue with your HomeKit id not being correctly synced. Should appear "on" now.

   

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  Jestered January 18, 2021 23:42

  Yes!  I just checked and it's showing correctly now.  Thanks!

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