Iphone App is not detecting my wifi

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Connie Long

June 17, 2025 21:46

I kept getting his error message - "No RainMachine device detected" on my iphone App. I have tried deleting and reinstalling the App - still not working. I have tried rebooting the wall device - still not working. Can someone please help me? 

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• Official comment

  

  Rolando Soto October 13, 2025 17:26

  Hello,

  If you need support it is best to contact us directly. Our business hours are from 9:00AM to 5:00PM EST. This forum is not monitored for support as regularly. The best way to get direct support is through ZenDesk using the link below or emailing us at help@rainmachine.com and we'll be happy to help.

  https://www.rainmachine.com/help.html 

  Best Regards,
  Rolando
  RainMachine Support Team
  See if your question has been asked before: https://support.rainmachine.com/hc/en-us
  Contact us https://www.rainmachine.com/help.html

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  Ralph Ayala October 13, 2025 16:01

  I'm having the same problem! Also done all the troubleshooting. Reset HD, reset router/modem, reset repeaters. Nothing. Also, the HD 12 only displays the water can and wrench.  Is anyone there?

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