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Notification suggestion: weather not updated

Implemented

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11 comments

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    RainMachine Support

    Hi, Mike
    Thank you for your suggestion.
    RainMachine keeps trying to update the weather services every minute after the scheduled update did not occur. 
    So, for example, if NOAA weather service did not update at 06:00 AM, RainMachine will continue to "ask" NOAA for the new data each minute.

    We will need minimum time frame interval (eg: 24 hours) that passed after the RainMachine did not get the weather update data and then send the notification to the user.
    That's why we are gathering more feedback for your suggestion right now.

    Thank you, Mike
    RainMachine Support

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    Mike

    IMO a weather report/forecast is only good for 2-3 days.  After 2 days the weather could be completely different than the forecast from 2 days prior.  Usually the temp is close but actual rain could be completely opposite.   I dont know how often the unit actually checks weather, or if its common for a weather service to go down and for how long.  But for me a perfect notification would be between 24 and 48 hours of not being able to get weather info.  At that point I'd want to know something was wrong and I have to check the unit to see whats going on, and either add watering or water less until the weather was properly updated again.

    Or would it be too complex to ask the used to set the time limit?  Turn on the "No weather update notification" switch and a checkbox asks the timeframe?  A checkbox with "12 hours / 24 hours / 2 days / 3 days"?  Then a user could have a low timeframe if they are having issues with weather updates or a longer timeframe if they have reliable weather in their location/their unit?

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    Ian Coulthard (Edited )

    Here it can be so wrong for tomorrow when it actually comes :).Fully agree, a notification it didn't get a weather update is more useful, I have turned off the successful update notifications.

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    RainMachine Nicholas

    This is already implemented, and we did a test run with it. Should be available soon with the mobile apps update.

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    Ian Coulthard

    Good, I got the beta v4.5.102 (4) this morning but not in there it seems. Perhaps tagging this as "implemented" is a little preemptive seeing as it's not publicly available.

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    RainMachine Nicholas

    I asked the development team, the notification is already available and you should receive no weather updates notifications. What's left is that mobile apps catch up and display the setting to enable or disable.

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    Ian Coulthard

    But will that allow for a notification if weather DOES NOT get updated?

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    RainMachine Nicholas

    Yes, and you should receive it now if it doesn't get updated in 24 hours.

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    Ian Coulthard

    Looks like last night 4.0.927 was pushed to the unit, app simply has “weather update” as a notification type, not if failed or successful. I’ll see what happens over the next day.

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    RainMachine Support

    Hi, Ian

    Under the "Weather Update" ON/OFF switch there are two push notifications, one for successfully updated weather service and one for no weather updates for at least 24h since the last successful update. You will automatically get a notification when during a period of at least 24h since the last successfully weather update your RainMachine didn't get weather updates at all from any weather services you may have selected.

    As for now, the "Notify me when there are no weather updates" ON/OFF switch is not available on our mobile apps.
    We will announce when they will be available.

    Thank you for your understanding,
    RainMachine Support

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    Ian Coulthard (Edited )

    Thanks, so at this stage I should just keep it on to get notified there was an update.

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