UI Takes Minutes to Load

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Richard Mann

July 17, 2018 08:09

Hi,

My HD12 UI on the SSL port takes a long time to load. Sometimes minutes, sometimes not at all.

The WiFi level is -67db

Running the current stable firmware.

On the device it says connected and I can ping the IP from my PC.

Any ideas?

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  RainMachine Nicholas July 17, 2018 09:39

  Hi Richard,

  I can only check your RainMachine connection with our remote proxy, I've seen that you had 15 disconnects in the last 24 hours so there might be some local signal issues. The transfers while I watched your connection (at 2 AM PDT) to our server looked stable. Maybe something starts up during day that has a negative impact on signal, some interference maybe ?

  Also -67dbm is not quite optimal: https://support.rainmachine.com/hc/en-us/articles/228019028-WiFi-Range

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  Richard Mann July 23, 2018 06:41

  Thank you.

  I moved my router closer to the window (the RainMachine is line of site but within a metal shed).

  This improved the connection level to about -50db and the UI now loads quite quickly.

  Cheers!

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