Not showing weather data for current day

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RobbyT

July 12, 2019 21:23

Hey, I am wondering why there is no weather data showing for the current day anymore. Same in iOS app and webapp.  I have Wunderground and my Netatmo station activated in weather services. I am not quiet sure yet if this also affects watering activities. Do you have any ideas about this issue?

Kind regards

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  RainMachine Support July 15, 2019 15:32

  Hi, Robby
  That it is interesting, indeed. Did it happen the next day too, SAT 13, or SUN 14?
  Can you please access Settings - Weather and click on REFRESH ALL button?
  A device reboot could help too.
  
  Keep us posted.
  Thank you, Robby
  RainMachine Support
  
  

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  RobbyT July 15, 2019 20:20

  Thanks for your response. The issue seems to occur randomly and disappears again for no reason. It appeared on Friday, I did not observe it on Saturday and Sunday, it occured again today shortly after midnight. During the day it worked again but in the evening around 8pm it occured again and is still there. I followed your advices (refresh weather services and reboot) but there was no effect

  

  

  

  

  

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  RobbyT July 15, 2019 20:23

  btw a friend of mine living in the same city who also runs a Rainmachine has the same issue when it occurs here. Same weather services (Wunderground und Netatmo), but different weather stations in Wunderground and both of us have an own Netatmo. 

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  RainMachine Support July 16, 2019 10:57

  Hi, Robby
  Ok. We will have a look on our side using the same weather services.
  It may be a WUnderground weather station issue that do not pull the weather data correctly, or it does, but on the next fetch that is on a 6h interval if you do not refresh the weather service by hand.

  Thank you for your report.
  RainMachine Support

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