Regarding Autumn 2019 RainMachine devices firmware update

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Aaron

October 05, 2019 14:02

I don't understand your Announcement from Yesterday titled "Autumn 2019 RainMachine devices firmware update".  The firmware version number RainMachine Touch HD-12/16: v.4.0.1127 is actually numbered less than the last beta firmware prior to the Stable firmware Announcement you just made.  I only updated to your beta channel to assist with beta testing of homekit and now that it released I want to be on the stable version.  Unfortunately there is no way to downgrade to this release.

I tried a factory reset (which I now regret as it did not restore properly) and it would not update the firmware to the stable release.

Would like to understand your thought process here.

 

Thanks,

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  RainMachine Support October 09, 2019 10:10

  Hi, Aaron
  We apologise for the misinformation.
  There was an text error in our announcement.

  Indeed, the RainMachine Touch HD-12/16 latest stable firmware version is v4.0.1129 not v4.0.1127.
  We fixed that.
  
  Thank you for your understanding, Aaron.
  Julian
  RainMachine Support

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