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Touch HD Availability

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6 comments

  • Official comment
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    Rolando Soto

    Hello Howard, 

    We'll have a new shipment of HD-12s and HD-16s delivered at the beginning of May. As soon as we receive them, we'll post it on our blog, link below. 

    https://www.rainmachine.com/blog/index.html

    If you have further questions about this issue or anything please let us know, we'll be happy to help.


    Best Regards,
    Rolando
    RainMachine Support Team
    See if your questions has been asked before: https://support.rainmachine.com/hc/en-us
    You can also call the support line at 844-498-8707 From 8am - 5pm Mon - Friday and,
    9am - 5pm on Saturday.

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  • Avatar
    Rolando Soto

    Hello Dave, 

    Due to one of our manufacturers discontinuing our touch screen LCDs, we're currently looking for new alternatives. This process will take some time so we don't have a date when the new generation of HD-12s and HD-16s will be released, but it's not discontinued. For now, we will be moving forward with the Pro series. The RainMachine Pro devices have an Ethernet controller, dedicated terminals for flow and rain sensor, as well as a separate master valve terminal and a 1.77inch touch screen for easier programming. They also have an updated and better wiring scheme to help with a cleaner install. The RainMachine Pros have the same software as the HD devices so you can expect to continue saving on water and enjoy all same features.
    If you have further questions about this issue or anything please lets us know, we'll be happy to help.


    Best Regards,
    Rolando
    RainMachine Support Team
    See if your questions has been asked before: https://support.rainmachine.com/hc/en-us
    You can also call the support line at 844-498-8707 From 8am - 5pm Mon - Friday and,
    9am - 5pm on Saturday.

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  • Avatar
    Dave

    Rolando, 

    Thanks for the reply. I wasn't totally sure about the differences between the Pro's and HDs other than the HD supporting 5GHz wifi. I don't know that I would necessarily want to run a network cable out to where the controller would be located though, which is why definitely wanted to take advantage of 5GHz because of the saturated 2.4GHz spectrum in my corner of the neighborhood.

    So the Pro's and HD's run the same exact firmware stack, but with the differences for the screen size and the other features you mentioned? From what I've gathered it's all based on a customized Android stack? Have you guys implemented something like Project Treble so that it should be pretty easy for you guys to maintain a model for a lot longer than the average Android phone?

    I've read in the forums that the included Wifi interface is USB based and that it's replaceable. Which Wifi adapter is in the HD? If I get the Pro, I think I'd probably want to swap the included Wifi interface for the same one that's in the HD.

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  • Avatar
    Rolando Soto

    Hello Dave, 

    Both devices support only 2.4ghz by default. The RainMachine HD uses a USB WiFi antenna that can be swapped for a compatible dual-band 2.4/5GHz WIFI adapter. While being much faster, keep in mind that a 5GHz signal has much shorter range. I will attach a link below to an adapter we recommend for longer range and a more stable connection. 

    Edimax EW-7833UAC AC1750

    The RainMachine Pro has an internal WiFi antenna that cannot be swapped like the HD's. For your Android related questions i could open a support ticket and ask someone from our development team answer those questions more accurately for you. Please let me know how you would like to proceed. Thank you. 

    If you have further questions about this issue or anything please lets us know, we'll be happy to help.


    Best Regards,
    Rolando
    RainMachine Support Team
    See if your questions has been asked before: https://support.rainmachine.com/hc/en-us
    You can also call the support line at 844-498-8707 From 8am - 5pm Mon - Friday and,
    9am - 5pm on Saturday.

     

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  • Avatar
    lanbrown

    The Pro series is not Android based, it is OpenWrt/LEDE based.  RainMachine 5 is the Pro series.

     

    root@RainMachine5:~# cat /etc/openwrt_release

    DISTRIB_ID='RainMachine5'

    DISTRIB_RELEASE='17.01.0'

    DISTRIB_REVISION='r3205-59508e3'

    DISTRIB_CODENAME='reboot'

    DISTRIB_TARGET='ramips/mt7688'

    DISTRIB_ARCH='mipsel_24kc'

    DISTRIB_DESCRIPTION='RainMachine5 Reboot 17.01.0 r3205-59508e3'

    DISTRIB_TAINTS='no-all busybox'

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  • Avatar
    Howard Trent

    Hey everyone. Any update on the availability of the 16 HD in 240v? Cheers.

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