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Zones not working correctly

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2 comments

  • Official comment
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    Rolando Soto

    Hello Hal, 

     

    -Zones 4 and 5 are running at the same time

    -You removed the wire to Zone 5 and turned on Zone 4 and both zones still come up.

    It seems like the problem is the wiring. The wires for Zones 4 and 5 must be touching somewhere. Since you know that Zone 3 is working correctly, please connect the wire from Zone 3 to the RainMachine terminal 5 and see if it waters the correct zone. If it doesn't, please let me know and I'll start the RMA process for you.Thank you.

    If you have further questions about this issue or anything please let us know, we'll be happy to help.


    Best Regards,
    Rolando
    RainMachine Support Team
    See if your questions has been asked before: https://support.rainmachine.com/hc/en-us
    You can also call the support line at 844-498-8707 From 8am - 5pm Mon - Friday and,
    9am - 5pm on Saturday.

     

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  • Avatar
    Hal Jennings

    Here is a revealing test I just did. I completely removed the wire for zone 5 and it resulted in the same behavior! 

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