Rainmachine Mini 8 not updating to new Beta software

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Thomas Alvarez

September 03, 2020 14:57

According to the site there is a new Beta firmware released in July 2020 and my Mini 8 does not update to it. I have checked and all the settings are correct. Please help.

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• Official comment

  

  Rolando Soto September 03, 2020 17:48

  Hello Thomas,

  You can force an update by pressing and holding the UP and DOWN arrows at the same time on your RainMachine Mini-8. Once you see the letter 'U' on the display you can let go and your RainMachine will update to the latest available version.

  If you have further questions about this issue or anything please let us know, we'll be happy to help.

  
  Best Regards,
  Rolando
  RainMachine Support Team
  See if your questions has been asked before: https://support.rainmachine.com/hc/en-us
  You can also call the support line at 844-498-8707 From 8am - 5pm Mon - Friday and
  9am - 5pm on Saturday.

   

   

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  RainMachine Support September 03, 2020 17:26

  Hi, Thomas
  Please make sure that your Mini-8 is set to receive Beta Firmware updates. Go to Settings - System Settings and check to Enable the Beta Quality Firmware Updates.
  Check back again for the update.
  Hope that helps.
  Thank you.
  Julian
  RainMachine Support

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  Thomas Alvarez September 03, 2020 19:30

  Julian all settings were checked prior to submitting issue. Rolando, tried what uou said, still shows vee 4.0999 and new one is 4.1. Please advise if tou meed to log in to my system to check. Thanks.

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