METNO Update Failed due to HTTP 403 (not 404)

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Arnaud

November 29, 2020 15:21

Hello,

The RainMachine MET.NO is no longer able to retrieve weather data.

On the RainMachine Web application, I have this error:

     Retrying: URL open fail

And, in LOG files, I have these errors:

2020-11-29 15:59:13,006 - ERROR - rmParser:136 - *** Error in parser 'METNO Parser' while downloading data from https://api.met.no/weatherapi/locationforecast/2.0/classic?lat=48.8872692&lon=2.5213365&altitude=60, error: HTTP Error 403: Forbidden
2020-11-29 15:59:13,023 - WARNING - rmParserManager:181 -   * Parser METNO Parser returned no values

Is it possible to have a solution in order to resolve the problem?

Thanks,

Arnaud

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  RainMachine Support November 29, 2020 16:44 (Edited November 29, 2020 16:45)

  Hi, Arnaud
  Yes, thank you for reporting it.
  It is a known issue and we have an workaround for it already.
  You can add the fixed METNO weather service by yourself following these steps:
  https://support.rainmachine.com/hc/en-us/community/posts/360049587394-MET-NO-weather-service-fix-is-available
  
  It is also available as fix into our latest BETA firmware update.
  
  Thank you for your understanding, Arnaud
  
  Julian
  RainMachine Support

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  Danm628 December 10, 2020 21:27

  I think this is a new bug.  I am seeing the same 403 error when my RainMachine attempts to retrieve data.  But if I enter the URL from the log file in Chrome I get back an XML response with the data.

  This was working after the Fall 2020 update.  It stopped working sometime after that.  

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  RainMachine Support December 11, 2020 09:31

  Hi!
  Yes, we know about that. Please use the manual workaround or join Beta firmware channel and install the latest beta with the fix.
  
  Thank you for your report.
  
  Julian
  RainMachine Support

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  Danm628 December 11, 2020 20:44

  The manual fix in the message you linked to includes the statement "Update: With Fall 2020 Firmware Update this is no longer necessary".  I installed the Fall 2020 update and MET.NO started working again.  It then stopped working again sometime later (I'm not sure when since I don't check it every day during the winter).

  If it is still broken you should remove the statement that it is fixed in the Fall 2020 update.   That is part of what made me believe that it is a new bug.  

  The original bug (the MET.NO API change) returned 404 errors.  It is now returning 403 errors.  Again, that different behavior made me think it is a new bug.

   

   

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  RainMachine Support December 11, 2020 20:49

  Yes, yes. Our bad.
  We removed that statement.
  Thank you and sorry about the misunderstanding.
  
  Julian
  RainMachine Support

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