More than one backup to restore from, please!

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Paul Streicher

February 09, 2021 14:55

I accidentally deleted my current or now past program run settings. When I went into restore it shows that the new program I added in was backed up right afterward. I was hoping I could go into restore and find a second or previous backup to get my deleted program back.

Is there not enough ram to hold a second backup? Is the backup kept in the phone app? Can I get some explanation and help on this? Does the app make a backup with each change made?

Thanks!

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  RainMachine Support February 12, 2021 13:04

  Hi, Paul
  We replied to your other message and we thought you were able to restore your program back, right?
  
  To answer your questions:
  - the backups are saved on the mobile phone/tablet device under the RainMachine mobile app storage. If you change the mobile device or if you delete/uninstall the RainMachine mobile app, all backups are lost.
  Our RainMachine devices are "cloud independent" we do not store any backups on the remote access servers.
  - a backup version is made when there is a saved change either to Zones, Programs, or Restrictions. 10 versions back in time will be saved, when the 11 one is made, the first one is deleted and so on.
  
  Hope this helps, Paul
  Thank you!

  Julian
  RainMachine Support

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  Paul Streicher February 12, 2021 14:18

  Julian,

  Yes, I did find the ten backups and was able to restore my previous program that was accidentally deleted. I had posted this right after the previous comment in all my frustration. The Rain Machine is a marvelous invention and I continue to promote it on Nextdoor.com every chance I get. Keep up the great work you are doing. Thanks again for your help.

  Paul in Tampa

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