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Device won't power on

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Chris Moran

Device won't power on. Help?

I have unplugged/plugged. 

I just got the app and it says device associated with my email not connected to Internet, but that could be because no power, right?

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    RainMachine Support

    Hi, Chris
    Yes, your RainMachine is not connected to the internet and that's the mobile app doesn't reach it in order to let you login.
    The login process require that your RainMachine is powered ON and connected to the internet.

    We think you will have to contact our support team and they will guide you to the next steps.
    Thank you for your understanding, Chris!

    Julian,
    RainMachine Support

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