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Failed to get oAuth token NETATMO (Authentication failure)

Fixed

vova

February 16, 2022 10:23

Good afternoon!
PRO 8 Module Version 4.0.1163
Does not connect to Netatmo module. Authorization error. Login\password checked, reset to default made.

HTTPError: HTTP Error 400: 
2022-02-16 15:46:21,734 - ERROR - netatmo-parser:274 - Failed to get oAuth token
2022-02-16 15:46:21,743 - ERROR - netatmo-parser:79 - Error: Authentication failure
2022-02-16 15:51:21,846 - INFO  - netatmo-parser:53 - NetAtmo Parser v1 starting...
2022-02-16 15:51:21,855 - INFO  - netatmo-parser:74 - Doing full auth
2022-02-16 15:51:21,865 - INFO  - netatmo-parser:309 - Getting data from https://api.netatmo.com/oauth2/token
2022-02-16 15:51:22,595 - ERROR - netatmo-parser:321 - HTTP Error 400: 
Traceback (most recent call last):
  File "./RMParserFramework/parsers/netatmo-parser.py", line 318, in postRequest
  File "/usr/lib/python2.7/urllib2.py", line 154, in urlopen
  File "/usr/lib/python2.7/urllib2.py", line 435, in open
  File "/usr/lib/python2.7/urllib2.py", line 548, in http_response
  File "/usr/lib/python2.7/urllib2.py", line 473, in error
  File "/usr/lib/python2.7/urllib2.py", line 407, in _call_chain
  File "/usr/lib/python2.7/urllib2.py", line 556, in http_error_default

Comments

99 comments

Official comment

RainMachine Nicholas July 19, 2023 06:35

Client credentials grant type should still be available if you access only your own station data. To use it in RainMachine Personal NetAtmo Parser should be used and should be configured with your own cliend_id and client_secret in parser config dialog in RainMachine Weather Services > Community > Personal Netatmo.

The parser can be installed from Community Weather Services or by uploading: https://raw.githubusercontent.com/sprinkler/rainmachine-developer-resources/da4370337855eb5931d0dbcd0a56aa4d34a4c721/sdk-parsers/RMParserFramework/parsers/personalnetatmo-parser.py

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RainMachine Nicholas February 16, 2022 17:04

Hi,

Did you try to press Disable then DEFAULTS then Enable and Save from Web UI > Settings > Weather ?

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vova February 18, 2022 08:00

Yes. That's what I did. Doesn't help.
Turned off the weather with Netatmo for several hours in the settings. Then Netatmo connected in the application on the phone (there was such a tip on the forum for a long time). Entered login and password. Got Succes. But when updating, the data did not load. The date on which the data was last received remained the same.
Some time has passed and the application again indicates an incorrect authorization.

I turned off Netatmo again. It's been two days. In the web interface on the computer, I connected Netatmo, reset settings, entered my login and password. Saved, updated the data. Data is not updated. Again, an authorization error.

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vova February 22, 2022 09:23 (Edited February 22, 2022 09:24)

It is very bad that technical support is so not operational in its assistance.... ((

Here I bring screenshots from the application. Netatmo configuration has been disabled for several days. After connecting, entering a login and password, I get succes, but the information does not update after Refresh. And when you exit the settings, we see an authorization error.

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RainMachine Nicholas February 22, 2022 09:53 (Edited February 22, 2022 10:35)

Probably we can't figure out through forums, it would be best if you can send us an email to tech@rainmachine.com mentioning your Remote Access email so we can take a look.

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vova February 22, 2022 10:06 (Edited February 22, 2022 10:07)

support@rainmachine.com

do not work....((((

error

The message was not delivered because the support@rainmachine.com address was not found or does not accept incoming emails.

550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser b12sor3046751lft.176 - gsmtp

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RainMachine Nicholas February 22, 2022 10:35

I edited my answer. The email that should be used is tech@rainmachine.com

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RainMachine Support February 23, 2022 08:43

Hi.
All fixed now.
Let us know if anything happens in the future and please check your connectivity on NetAtmo/RainMachine location.

Thank you!
Julian
RainMachine Support

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Sebastian July 18, 2023 12:44

Hello,

does anyone else experience issues? I get the same message since 3 days.

Netatmo does not update and the log shows

HTTPError: HTTP Error 400: 
2023-07-18 14:33:53,329 - ERROR - user-personalnetatmo-parser:243 - Failed to get oAuth token
2023-07-18 14:33:53,336 - ERROR - user-personalnetatmo-parser:70 - Error: Authentication failure

vova July 18, 2023 14:49

Netatmo wines here. They changed the way they authorized.... (((

I'm pretty sure that Netatmo has finally depricated "Client credentials grant type" in favour of "Authorization code grant type".
Go to https://dev.netatmo.com/apidocumentation/oauth and look for 'Client credentials grant type'

Some programs where authorization from Netatmo is needed stopped logging in on June 30... ((

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vova July 19, 2023 09:38 (Edited July 19, 2023 09:41)

Parser has long been installed. The weather reception from Netatmo switched off on June 18. Authorization does not pass now!!!

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vova July 19, 2023 09:44

"To use it in RainMachine Personal NetAtmo Parser should be used and should be configured with your own cliend_id and client_secret in parser config dialog in RainMachine Weather"

cliend_id and client_secret - Should Netatmo provide this data? But his app doesn't have that data.

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vova July 19, 2023 09:52

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vova July 19, 2023 09:56

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RainMachine Support July 19, 2023 10:06

Hi.
Please follow this link to learn how to update your Personal NetAtmo Weather service auth credentials
https://support.rainmachine.com/hc/en-us/articles/13251844688151-NetAtmo-Weather-Service-2023-Update-Fix-

Thank you!

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vova July 19, 2023 11:12

Thank you! But it doesn't work out. I do everything according to the instructions. But in the end, Netatmo does not have a new resolution in my account in the list of third-party applications. And the information is not updated in the parser.

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vova July 19, 2023 11:14

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vova July 19, 2023 11:16

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RainMachine Support July 19, 2023 11:19

Hi,
Check the Enable checkbox and then Save
Return to the parser and see if the settings are visible.
Thanks

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vova July 19, 2023 11:22

My home weather station Netatmo also transmits data to the smart mirror module, and the data stopped displaying there at the end of June...., although all the data is correct (login, password and two codes)

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vova July 19, 2023 11:25

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vova July 19, 2023 11:25

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vova July 19, 2023 11:27

I have already deleted the parser twice, installed it again and re-entered all authorization data.... ((

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vova July 19, 2023 11:28

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Sebastian July 19, 2023 11:42

@RainmachineSupport: Looking at what happens in the background, I'm pretty sure the Parser needs an update.

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vova July 19, 2023 11:43

All input in the parser is saved and correct. Checked many times....

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vova July 19, 2023 11:45

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vova July 19, 2023 11:46

https://dev.netatmo.com/apidocumentation/oauth

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RainMachine Support July 19, 2023 11:46

Have you tried removing the RainMachine NetAtmo app and create a new one?

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vova July 19, 2023 12:06

Deleted your parser.
It is not possible to delete an application in the https://dev.netatmo.com/, you can only deactivate it.

Created a new application.
Received new authorization data.
Installed the parser again.
Entered new authorization information.

The result is the same - authorization does not pass. And in the list of Partner Applications, a new RainMachine partner does not appear in the Netatmo account
It seems to me that your parser is outdated or Netatmo has changed the way you authorize tokens.

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