No longer getting notifications w/latest Android Version 4.7.3

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Anthony G

June 02, 2022 14:21

I am no longer getting notifications w/latest Android Version 4.7.3.

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  Christian June 03, 2022 07:10

  Hi Anthony, 

    We have tested the Notifications on the latest Android version (4.7.3)  and there is no problem, notifications are coming.
  Please try to Disable/Enable the Notifications again by going to Settings / Notifications.

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  Jason Danner June 03, 2022 13:28

  I am also having the same issue using a Pixel 4XL. Disabling and re-enabling notifications in both app and settings had no effect

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  Anthony G June 03, 2022 13:30

  Same. Disable and re-enable has no effect. I have a Pixel 6. Maybe it's and issue w/the latest Android 12?

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  Jason Danner June 03, 2022 13:35

  For what it's worth, I am on stock Android 12, Build SP2A.220505.002
  Last security update May 5, 2022

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  Anthony G June 03, 2022 13:39

  I'm on the same.

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  Angela Jarvis June 04, 2022 11:15

  I'm having the same problem on a Samsung Galaxy S22. Notifications working until about a week ago. Tried all the notification settings and all OK.

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  Anthony G June 04, 2022 15:55

  Looks like another user too:

  https://support.rainmachine.com/hc/en-us/community/posts/6516565294615/comments/6539315441815

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  Anthony G June 09, 2022 19:42

  Any from RM care to respond? It is obviously an issue. I understand you said "We have tested the Notifications on the latest Android version (4.7.3)  and there is no problem, notifications are coming." but a bunch of us are having the problem. Is it related to the new premium service???

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  Jason Danner June 09, 2022 20:06

  Anthony - for what it's worth, I submitted a ticket, and have a tech assigned to my case.  I directed them to this thread, as it appears I'm not alone in this issue.  He informed me that he reported the bug to the developers, and they are working on a fix.  I was asked to become a Beta tester, but have not received beta as of yet.  If I hear anything further, I will let you know

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  Anthony G June 09, 2022 21:47

  @Jason Thank you! Please keep us updated as it appears RM isn't.

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