Samsung S21 FE Notificatios doesn't works

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Ariel Molinengo

June 13, 2022 00:21

Hello guys. I had changed my old phone Samsung S9 by a new Samsung S21 Fe (Android 12) and suddenly stopped receiving notifications. I use Rainmachine 16 Pro. I tried all possible settings, I even reinstalled the application, but nothing helped. Any ideas? Thanks in advance Ariek

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  RainMachine Support June 13, 2022 06:18

  Hi, Ariel
  Nothing is changed on our side and mobile push notifications are not restricted.

  Check if your Samsung Android 12 new phone has a security layer that do not allow applications to receive push notifications and follow this article recommendation https://devsjournal.com/android-12-notifications-not-working.html

  Hope this helps, Ariel
  Justin
  RainMachine Support

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  Ariel Molinengo June 17, 2022 22:44

  Hi Justin!

  Thanks for your answer. I read and applied all the recommendations of the article that you sent me but unfortunately I still do not receive notifications.
  I understand that you haven't changed anything, but I want to tell you that other apps, for example: Ewelink, Tado, TpLink, Philips continue to send notifications normally with Android 12. Surely you can check, I'm sure something should be done

   

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  RainMachine Support June 18, 2022 06:10

  Hi, Ariel
  We will look again. But as I said the Android Mobile Push Notifications have not been changed and they are going through without restrictions.
  It would help to sign out of your remote access account and sign in again. This will refresh your phone id on the notification server.

  Hope that helps.
  Thank you, Ariel

  Justin
  RainMachine Support

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