Purchase Premium

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Larry Brenner

July 08, 2022 14:51

I have been unable to find a means to purchase Premium using Android (v 4.7.3) or web app.  Following links on various "benefits of premium" pages I end up in a page loop with no specific screen to make the purchase,  I would be most grateful if someone can step me through exactly how to do this.

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  RainMachine Support July 08, 2022 18:05

  Hi, Larry
  That's because we decided to let RainMachine Android and Web app user profit for the 1 month Trial and then if they decide to subscribe they will have the opportunity to do that and this way they will get 1+12 months in total of Premium Services benefits.
  So, all you have to do is to use the 30 Days Premium Services Trial and those are over you will get the option to purchase the 1-year, not renewable Premium Services subscription.
  
  Thank you for your understanding.
  Julian
  RainMachine Support

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  Larry Brenner July 08, 2022 20:51

  This is RIDICULOUS....  while my premium trial last said it had 5 more days, now I am unable to login and the app shows my devices as offline alternating with a sign in  and the web app won't let me sign in!!   Your info about not being able to purchase premium with the Android app until the trial expired also didn't make sense since my friend was able to purchase it during the trial using Apple.

  IS THERE ANYONE STILL WITH RAINMACHINE WHO KNOWS WHAT IS GOING ON AND HOW I CAN PAY TO SUBSCRIBE TO PREMIUM SERVICE AND CONTINUE TO GET THE REQUIRED FUNCTIONALITY

   

   

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