No dashboard or watering history

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Allison 13

July 12, 2022 17:48

Local network on my generation one rain machine doesn’t work at all but I have finally connected to direct access! However, I don’t get any watering history and the dashboard won’t load…..what’s the deal here?

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  RainMachine Support July 12, 2022 17:53

  Hi,
  Please try empty your browser cache and try again.
  A RainMachine reboot will also help.

  Let us know.
  Thank you
  Julian
  RainMachine Support

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  Allison 13 July 12, 2022 22:20

  Sorry, how do each of the above? I’m fairly tech savvy but I need help on this. Thanks

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  RainMachine Support July 13, 2022 07:34

  Hi, Allison
  Follow this link and learn how to empty your internet browser cache:
  https://www.lifewire.com/how-to-clear-cache-2617980
  Look for your internet browser tutorial.
  
  Reboot RainMachine Touch 1st gen device and then connect to it and let it fetch the data into the web browser interface.

  Let us know.
  Thank you
  Julian
  RainMachine Support

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  Allison 13 July 18, 2022 03:22

  Downloading the beta version made everything work. Hopefully that will continue in the future.

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  Charles Farrah July 27, 2022 17:06

  I also have an issue with watering history. I filled in my sq ft area to be watered plus I also filled out the GPM And it said it should show the water used (in water history)if I fill that info in. Well it does not show up in my watering history. At least not in the app.

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