I want to control my device from beyond my home network. How do I do this?
Isn’t this thing supposed to be smart?
Indeed, this device is smart and can connect from anywhere in the world with your phone provider's data plan or any wifi access.
For the RainMachine Touch HD-12 and RainMachine Touch HD-16, tap the wrench icon, then System, then go to Remote Access. There you will enter an email and password with which you would like to associate with the RainMachine, and press sends confirmation (or resend if you did not get one). Go to your email and validate the address through the message sent to you. Then go to the phone app and go to the wrench, system settings, then remote access, and make sure the email and password match up and are both enabled.
For the RainMachine Mini-8 and Pro-8/16, the process is very similar. In this case, simply go to the phone app and go to the wrench, system settings, then remote access, and make sure the email and password match up with the one you validated at setup and is enabled.
Note: Please make sure that your Wi-Fi router does not block the port 8000 for the outbound connectivity. For more troubleshooting articles please follow this link.