How can we help?


Irrigation operation notifications

Comments

5 comments

  • Avatar
    vova

    I wrote to technical support. I read the response from the bot that for notifications you need to have a remote access account. But I never had it, and the notifications came perfectly. The irrigation system was bought a long time ago, even before the introduction of the paid Remote Access service.... (((It is very disappointing from the greed of the seller who forgot his users... ((

    0
    Comment actions Permalink
  • Avatar
    vova

    It looks like I found the reason, but I can't decide. On the old phone in the app, I logged into my account a long time ago, even before the introduction of Premium subscriptions.
    And on the new phone, I can't log into the account. And also can't log into the account on the site
    https://my.rainmachine.com/login?redirect_uri=/devices

    Requires Premium account. On an old phone, I have Basic account status. That's enough for me. Why do I require a Premium account when logging into my browser on my device, and also require it when logging into an iOS app?

    0
    Comment actions Permalink
  • Avatar
    vova

    I have Notifications settings available on my old phone.
    I even tried to log into the application account through the Gul account. Go to the Notifications settings are still not available, a Premium account is required. Although the description of the main account says that notifications should be...

    0
    Comment actions Permalink
  • Avatar
    vova

    Unfortunately, the situation is such that to receive mobile notifications in the application, a remote access subscription is required for $30 per year.... (((
    Who has mobile notifications enabled on their phone in the application in the settings and work, do not leave your account!!!
    If you replace the phone with another model, you also now lose the ability to receive mobile notifications.....
    It is a pity that the developer thus makes money on the buyers who bought these controllers, when there were no paid functions yet.... ((((

    0
    Comment actions Permalink
  • Avatar
    vova

    If remote access can still be configured by experienced users of network equipment through forwarding ports in their router, then mobile notifications about the controller's work during irrigation cannot be configured without a paid subscription.

    0
    Comment actions Permalink

Please sign in to leave a comment.