Can't use my.rainmachine.com. Blocked by upgrade

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L&G

December 27, 2022 22:46

Click on 'delicias RainMachine'

and get

A log in screen flashes on while the second page popup comes up.

iPhone app is OK, but in Safari or Chrome the same problem.

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  RainMachine Support December 28, 2022 07:28

  Hi, L&G
  You are trying to access your RainMachine locally through a web address.
  To access the RainMachine using a desktop browser from a computer connected to the same local network as the RainMachine device you will need to access the RainMachine Local IP address.
  Using the iPhone RainMachine iOS app go to Settings - About and note down the IP Address.
  Open the desktop browser and type that IP address as:
  https://192.168.12.100:8080
  where 192.168.12.100 is your RainMachine IP address.

  Please learn more about the Local Network Access
  https://support.rainmachine.com/hc/en-us/articles/7116888557719-Local-Network-Access

  Hope that helps.
  Thank you

  Julian
  RainMachine Support

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  L&G December 28, 2022 18:18

  Julian

  Thanks for responding.

  "You are trying to access your RainMachine locally through a web address." Exactly. So what?

  This used to work, why did it get broken? I shouldn't have to read an article to do something that used to work. The device shows up in the screen I posted. Why can't you not block the login?

  I'm seeing a different URL http://192.168.1.238:8081/ui/ than you suggested. The other problem with RainMachine is keeping track of the password(s). It seems I end up with passwords to support.rainmachine.com, zendesk and the unit.

  This is unacceptable breaking or making it harder to use something I purchased. I appreciate that you're adding features but still unacceptable. You didn't even admit that this is a bug or intentional attempt to extract more money from your customers.

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