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Problem connecting to a MikroTik Wifi Router

Felipe Brito

January 27, 2020 21:58

I have just purchased the 16 zone pro version. There is no way I can get it connected to a MikroTik Wireless Router. The PWD and SSID are both correct (tested with other devices).

Is there any special request regarding this routers?

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17 comments

RainMachine Support January 28, 2020 09:14

Hi, Felipe
There are no special requirements.
Would you please try to disable the WPA EAP and WPA2 EAP authentification types and try again.
Thank you

Julian
RainMachine Support

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Felipe Brito January 28, 2020 12:56

I have disabled both EAP with no luck. Still does not connect. Not event the logs in the mikrotik registers any activity regarding the MAC Address stated in the app when setup process starts (There is no problem in setting up with Ethernet)

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lanbrown January 31, 2020 01:08

Unless you really need WPA, turn it off. Also, get rid of TKIP as it shouldn't be used with WPA2. Some vendors support it but the official spec for WPA2 introduced AES to replace TKIP. So WPA/TKIP are a combination and WPA2/AES is also a combination. Not all devices support management frame protection and can cause issues. So try disabling that as well.

Does the 00:05:00 for the group key update mean 5 minutes? If so, that would seem to be very low.

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Karsten March 07, 2020 10:23 (Edited March 09, 2020 19:55)
I experience the same problem as Felipe:
- MikroTik set-up
- Rainmachine (PRO16) connects via ethernet without problems
- No wifi connection possible; not even logs
Other smart home devices work without problems.

I enabled upnp and client-to-client forwarding but no luck so far.

Would you have any idea with which settings I need to play to get Rainmachine connected via wifi?
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Juraj Šimko April 26, 2021 18:00

Hallo, I have same problem with 16 zone pro version and mikrotik wifi (Atheros AR9300). But the security is not, I tried to connect to wifi without a password, unsuccessfully. The device RainMachine will not connect to wifi microtics, no log in mikrotik. Please help me. Thanks.

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Juraj Šimko April 26, 2021 18:05

I try to connect RainMachine to other wifi device and the connection was successful. Problem is with mikrotik wifi chipset or something else in wifi settings. I try change some parameters, but unsuccessful.

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RainMachine Nicholas April 27, 2021 05:36

Juraj,

Most likely this is because some settings on Mikrotik, can you post a screenshot of your Access Point settings / Security Settings ?

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Juraj Šimko April 27, 2021 06:39

It won't be security, I tried with the password off. Screen below. I tried change a test any wifi setitngs, but unsuccessfully.

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RainMachine Nicholas April 27, 2021 07:23

I can't see any issues with your configuration, I would disable WPA PSK and leave only WPA2 and disable WMM.

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Juraj Šimko April 27, 2021 07:58

This settings I tried but unsuccessfully. I have not any log in miktorik log memory. I don't have log on the microtic, which is very strange.

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RainMachine Nicholas April 27, 2021 09:31

I'm not sure what is actually happening. Are you using Apple iOS or Android selection on Pro screen ? Try Android setup route even if you are on Apple iOS.

Does the mobile app show the correct name of your AP ? Is the phone connected to the same AP when you are setting up RainMachine ?

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Juraj Šimko April 27, 2021 10:08

I have android phone, Apple iOS I have no way to test.

Yes, my phone is connected to wifi rainmachineXY and show my wifi correctly. I am IT technician, I try many options.

I test connect Rainmachine to wifi on other device (Huawei) and connection was successfully, foreign mistake I have nowhere to do.

Please try to connect rainmachine to mikrotik wifi, if you have a microtic available.

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RainMachine Nicholas April 27, 2021 12:34

Try to set a certain frequency instead of Auto. Other than that only AES/TKIP settings might have any influence.

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lanbrown April 27, 2021 14:13

WPA is tied to TKIP

WPA2 is tied to AES

Some manufacturers allow you to use WPA2 with TKIP; but that is out of spec.

Also, don't use 40Mhz channels in the 2.4GHz band. Typically it causes more issues than providing more speed.

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Juraj Šimko April 27, 2021 16:00

Your advice didn't help, it still doesn't work.

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RainMachine Nicholas April 28, 2021 08:15

Pretty much out of ideas. I would try both aes/ccm + tkip for a change.

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Juraj Šimko April 28, 2021 08:29

I repeat once again that even when I turn off the security, it doesn't work. Foreign with WPA, TKIP has nothing to do with it.

I connected it via LAN and I won't solve it anymore, but you should simulate it in development and fix it then fix the repair update and fix it.

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